Refund Policy

  1. Refund Eligibility:

    • We offer refunds on products that are defective, damaged, or do not meet the specifications as described on our website.
    • To be eligible for a refund, you must notify us within 7 days of receiving the product.
  2. Non-Refundable Items:

    • Certain items are not eligible for a refund, including but not limited to:
      • Downloadable products.
      • Gift cards.
      • Customized or personalized items.
  3. Return Process:

    • To initiate a refund, please contact our customer support team at  with your order number and a detailed explanation of the issue.
    • Our team will guide you through the return process, which may include providing photographic evidence of the defect or damage.
  4. Refund Approval:

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 days.
  5. Late or Missing Refunds:

    • If you haven’t received a refund within the specified timeframe, please check your bank account or contact your credit card company.
  6. Shipping Costs:

    • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.